PTS Office provides your business with a total solution from job logging through to completion of patient drop
off and invoicing. Also includes features such as map based visibility of patients and ambulances in real-time.
PTS also provides a customer web portal feature for your customers to book a job and track the job status and history.
PTS Office enables you to log job details against predefined customer information. Once a job is logged,
PTS allocates the job to the best-fit ambulance. Job details are then communicated to the driver via
PDA (smart phone) or phone. At the point of drop off a signature is captured, POD is generated and emailed
to the customer. Finally the completed jobs are invoiced by the system and emailed to the customer. Also
the invoice details can be uploaded to account applications through PTS.
PTS Office comes with a built-in feature for patient transport service providers who are now looking to
open additional branches to expand its established business as part of the next growth phase.
Key Features:
Job Booking:
- Populates Customer address, pricing tariff, service type automatically
- Holds Quotation & Job History against customer
- Customer specific, customisable tariffs and pricing
- Retains Customer details and tariffs
- Automated Postcode address search
- Integrated to maps for route calculation
- Job booking and tracking facility, through your customer web portable
Job Scheduling:
- Automated generation of pre-planned jobs.
- Manual & Automated Job Allocation
- Job status in real time
- Manage job with the driver, via PDA or phone
- Automated Job status alerts
Invoice Management:
- Automated Invoice forwarding to Customer
- Online secure payment facility
- Generates Driver Invoice and payments
- Uploading of Invoicing details to Accounts application
Resource Management:
- Holds Ambulance statutory details
- Maintains staff statutory details
Management Reports:
- Job status in real time
- Ambulance route activity
- Email alerts for e.g. POD confirmation
- Gross margin report in real time
- Sales comparison over 13 months/weeks
- Customer trading report
Supporting Products:
- vTrackSoft for Ambulance Tracking
Key Benefits
- A total web based solution, giving you the freedom to work from anywhere
- Solution includes Server Hosting, PAF and Technical Support
- Operations and administration cost saving upto 40%
- Automated email invoices and proof of patient drop off, to customer
- Generate a paperless working environment
- Easily adaptable and customisable to your business needs
- Manage and operate number of branches with PTS
PTS Mobile is a pioneering PDA based solution to help you manage your ambulance driver activities.
It embraces satellite navigation and mobile technology to give you visibility of ambulance driver activities
in real time through PTS Office. The PDA uses a wireless Internet connection but can work offline.
Job details are communicated from PTS Office via cloud technology to PTS Mobile (PDA). Once logged on, pickups
and drop offs information can be viewed in the live jobs folder and signatures on pickup and drop off can be
captured. Additional instructions and phone numbers can be added to the job details.
The PDA communicates at predefined intervals and updates PTS Office at the end of every activity.
Key Features
- The application is form based, which can be operated in an online and offline mode
- Live Jobs and Archived Jobs can be viewed
- Job priorities can be viewed and rearranged
- Secured user access
- Remote management of the PDA
- Navigation facility available
- Real-time updates and response to changing events
Key Benefits
- Customer signature captured on drop off
- Faster response times towards pickups and drop offs
- Drivers are well informed on job details
- Improved accuracy of field data in real time
- Real-time updating of data shared across enterprise
- Reduces administrative costs associated with time-consuming paperwork and phone calls
Using VTrackSoft vehicle tracking system you can track your ambulances in real-time, from any PC
with an internet facility. VTrackSoft uses GPS satellites to locate your ambulances, and the location
data will be transferred to our servers using mobile technology.
vTrackSoft is fully integrated to PTS application as a single system rather than having multiple applications
to manage the patient transport operation.
We will install the hardware in your ambulances with our qualified technicians as part of the
total service. [Read more]
